We want you to love your fix&chill purchase. If you're not completely satisfied, we're here to help.
You have 30 calendar days from the date you received your item to request a return. To be eligible, items must be unused, in original packaging, and in the same condition as received.
Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed and a credit will be applied to your original method of payment within 5–10 business days.
If you received a defective or incorrect item, we will replace it at no additional cost. Please contact us to arrange an exchange.
Certain items such as clearance or final-sale products are non-returnable. Please check the product page before purchasing.
Return shipping costs are the responsibility of the buyer unless the return is due to our error (defective or incorrect item).
For refund or return inquiries, please contact us.